Madrid, where dreams come to life
With a personal vision of contemporary luxury and passion for the detail, Mercer Hoteles is known for providing its guests with facilities and services designed for their absolute comfort and enjoyment.
In this sense, Mercer Madrid features a fine-dining restaurant (with a wine cellar that can be privatized), a breakfast room, and a cocktail bar, in the ground floor of the hotel.
Guests will enjoy exclusive services such as 24-hour reception and concierge services, à la carte breakfast service, daily turndown service, 24-hour room service and laundry service (on request), among others.
Services
Our Concierge team -member of The Golden Keys (Les Clefs d'Or, International Union of Hotel Concierges)- inspire each of our guests with a high-class local experience.
Let us know what you are dreaming of and we will make it come true: A guided tour of the city, a personal trainer who guides you with your fitness routine, a personal shopper to advise you on the best fashion stores or arranging an appointment in a beauty salon are just some examples of what we can do for you.
Make the most of your visit to Madrid with our services such as the valet parking, airport transfers, flowers in your room, car hire, private tours, restaurant and show bookings, buying tickets for museums, theatres and exhibitions, babysitting... And, of course, all the information to get the most out of the city.
The personalized attention of our Concierge team guarantees a memorable stay in every sense. We are at your complete disposal: headconcierge@mercermadrid.com
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